A measure used to evaluate the efficiency of an investment in Single Sign-On protocols.
Description
Return on Investment (ROI) in the context of Single Sign-On (SSO) protocols refers to the financial benefits gained from implementing SSO solutions compared to the costs associated with them. SSO allows users to access multiple applications with one set of credentials, which can significantly reduce password fatigue and improve user experience. The ROI calculation includes both tangible benefits, such as decreased helpdesk costs due to fewer password reset requests, and intangible benefits, like enhanced user productivity and satisfaction. For instance, companies like Salesforce have reported increased user adoption rates and reduced onboarding times after implementing SSO. Furthermore, organizations like Google have seen a decrease in security breaches due to the centralized management of identities, which contributes to an overall higher ROI by protecting sensitive data and reducing potential financial losses. By calculating the ROI from SSO solutions, companies can make informed decisions about their identity management strategies and resource allocation.
Examples
- Salesforce reported a 30% increase in user adoption after implementing SSO, showcasing significant productivity gains.
- Google experienced fewer security breaches following the deployment of SSO, leading to decreased potential financial losses.
Additional Information
- ROI can be calculated by comparing the total costs of implementing SSO against the financial savings generated from reduced helpdesk tickets and improved operational efficiency.
- Investments in SSO not only streamline access to applications but also enhance security protocols, which can lead to lower insurance premiums for cyber liability.