A documented justification for a proposed project or initiative that evaluates its benefits, costs, and risks.
Description
In the context of the Single Sign-On (SSO) protocol industry, a business case outlines the rationale for implementing an SSO solution within an organization. It identifies the key drivers such as improving user experience, enhancing security, and reducing operational costs associated with managing multiple passwords. The business case typically includes an analysis of current authentication processes, highlighting inefficiencies and potential security vulnerabilities. By adopting SSO, businesses can streamline user access across various applications, leading to improved productivity and reduced help desk calls related to password resets. Additionally, the business case may discuss potential return on investment (ROI) by comparing the costs of SSO implementation against the savings from decreased IT support and increased user satisfaction. It serves as a critical tool for stakeholders to make informed decisions about resource allocation and project prioritization.
Examples
- A large enterprise implements SSO to enable employees to access multiple cloud applications like Google Workspace and Office 365 with a single set of credentials, reducing login time and frustration.
- A healthcare organization adopts SSO to ensure secure access to sensitive patient data across different systems, improving compliance with regulations such as HIPAA while simplifying user management.
Additional Information
- SSO can lead to significant cost savings by decreasing the number of password-related support tickets, which can be a major burden for IT departments.
- Organizations should consider the integration capabilities of SSO solutions with existing identity management systems to maximize their effectiveness and security.