A performance appraisal system that collects feedback from multiple sources.
Description
In the context of the Single Sign-On (SSO) Protocol industry, 360-Degree Feedback refers to a comprehensive evaluation approach that gathers performance insights from various stakeholders, including peers, supervisors, subordinates, and sometimes clients. This method provides a well-rounded view of an individual’s performance, skills, and behaviors within the workplace. For SSO providers, such as Okta or Auth0, utilizing 360-Degree Feedback can help in assessing team members' contributions to product development, customer support, and overall user experience. By incorporating feedback from different perspectives, organizations can identify strengths and areas for improvement in their employees, fostering a culture of continuous development. The insights gained from this feedback mechanism can also assist in aligning individual performance with the company's goals, enhancing teamwork, and improving service delivery in the rapidly changing tech landscape.
Examples
- Okta uses 360-Degree Feedback to evaluate the effectiveness of its developers and project managers.
- Auth0 implemented 360-Degree Feedback to enhance its customer support team's interactions with clients.
Additional Information
- 360-Degree Feedback can lead to more engaged employees by involving them in their own development.
- Companies that adopt this feedback model often see improvements in communication and collaboration.